System Requirements
Minimum system requirements are provided for all software items we sell. By placing an order for
software, you agree that the computer system on which you intend to install the software meets or
exceeds all minimum system requirements available on our website.
Minimum system requirements are provided for all software items we sell. By placing an order for
software, you agree that the computer system on which you intend to install the software meets or
exceeds all minimum system requirements available on our website.
Product Availability
Product inventories are updated automatically on our website. Should the very rare occasion happen
where you place an order for an item or items that are back-ordered, we will send you an email with an
estimated shipment date. Sometimes we will need to update the ship date or in extremely rare cases
charged until we receive the product you ordered and your order ships to you.
Depending on stock, backordered or discontinued items may be switched to an item of equal or greater
functionality.
Product inventories are updated automatically on our website. Should the very rare occasion happen
where you place an order for an item or items that are back-ordered, we will send you an email with an
estimated shipment date. Sometimes we will need to update the ship date or in extremely rare cases
charged until we receive the product you ordered and your order ships to you.
Depending on stock, backordered or discontinued items may be switched to an item of equal or greater
functionality.
Defective Items
You must notify us of defective items within 30 days of your invoice date.
Software is considered defective if the disc is unreadable by a CD-ROM drive or DVD-ROM drive,
depending on the specified system requirements. If this happens, we will either offer a replacement disc
if the product type is "OEM" or "CD & Key", or replace the item with the same product. If you have
purchased a "Retail Box," please contact the manufacturer for media replacement.
Hardware is considered defective if it fails to operate within manufacturer specifications. Defective
"Retail Box" hardware would be covered under the manufacturer's warranty, if applicable. Defective
"OEM" or "Product Only" hardware will be handled by us on a case-by-case basis.
minimum $20.00 testing fee for that item. Should you have a defective item and need a replacement, you
have 30 days following receipt of the replacement item to ship the original item back to us. After these 30
days have passed, you will be charged for the value of the replacement item.
You must notify us of defective items within 30 days of your invoice date.
Software is considered defective if the disc is unreadable by a CD-ROM drive or DVD-ROM drive,
depending on the specified system requirements. If this happens, we will either offer a replacement disc
if the product type is "OEM" or "CD & Key", or replace the item with the same product. If you have
purchased a "Retail Box," please contact the manufacturer for media replacement.
Hardware is considered defective if it fails to operate within manufacturer specifications. Defective
"Retail Box" hardware would be covered under the manufacturer's warranty, if applicable. Defective
"OEM" or "Product Only" hardware will be handled by us on a case-by-case basis.
minimum $20.00 testing fee for that item. Should you have a defective item and need a replacement, you
have 30 days following receipt of the replacement item to ship the original item back to us. After these 30
days have passed, you will be charged for the value of the replacement item.
Getting a Return Merchandise Authorization (RMA) number
eligible for an RMA number if your return doesn't meet the Return Parameters found in step one.
eligible for an RMA number if your return doesn't meet the Return Parameters found in step one.
We understand that, on occasion, you need to return an item. We accept returns on all software
and hardware provided the item being returned is unopened, in its original packaging/condition,
includes all supplemental materials and it's within 30 days of your original invoice date.
To return an item, please follow the three simple steps outlined below:
- First, review the Return Parameters below
- Second, obtain a Return Merchandise Authorization number (RMA) from us by email or phone.
- Third, review, fill out and sign a Return Form available here (link opens a PDF) - all returns must
contain a signed copy of our return form.
Return Parameters;
a.) Condition: Returns on items that are opened, altered, damaged, used and/or installed are not accepted.
b.) COA: If the Certificate of Authenticity (COA) or product keycode/serial number on the software has
been activated, lost, damaged, defaced or detached from its backing, the item is not eligible for return.
c.) Fees: In order to keep our everyday prices as low as possible, all returns are subject to a minimum
restocking fee of 3.5% of the value of the returned items, and a return processing fee of $5.00.
d.) Software Licenses: Electronic software licenses that have been activated are not returnable. Those
that have not yet been activated can be returned for a 20% restocking fee.
e.) Shipping: Unfortunately, we can not reimburse shipping fees.
Additionally, for your protection, when shipping a return we suggest using a reputable carrier, and
selecting tracking, delivery confirmation and insurance options. We are not responsible for packages lost
en route to us.
f.) Hardware: Returned hardware must be in original, resalable condition, must not be damaged in any
way, and must include the original materials, manuals, blank warranty cards, and any other accessories.
- Hardware Testing: Hardware found to be defective after the 30 day limit will fall under the
manufacturer's warranty policy and should not be returned to us. All reportedly defective products
found to be in working order after testing will be returned to the customer, and subject to a $20.00
testing fee.
- Defective Hardware: Hardware found to be defective will be repaired, replaced, or refunded if
notified within 30 calendar days of original invoice date.
Our Return Policy And Terms
Technical Support: We are not the manufacturer of the software we sell and are therefore not authorized
either the manufacturer or a reputable alternate service. We are not responsible for any fees charged by
manufacturers or other technical support services.
either the manufacturer or a reputable alternate service. We are not responsible for any fees charged by
manufacturers or other technical support services.
Product Issues
By placing an order with us, you indicate that you have read and understand our "Product Types", which is
available from any product page by clicking on the type of packaging indicated for the product currently
being viewed. You also indicate that you understand and accept any limitations of the particular product
type(s) you are purchasing.
Please note that Open License products can only be registered to end-users within the United States.
Installation Restrictions: Unless expressly noted on our website, all software products we sell are
guaranteed to be valid for ONE installation on any compatible computer system. Any additional
installations, even in the event of a system crash or license transfer, are permitted at the sole discretion
of the software manufacturer per the terms of your End User License Agreement (EULA) and their
activation procedures.
By placing an order with us, you indicate that you have read and understand our "Product Types", which is
available from any product page by clicking on the type of packaging indicated for the product currently
being viewed. You also indicate that you understand and accept any limitations of the particular product
type(s) you are purchasing.
Please note that Open License products can only be registered to end-users within the United States.
Installation Restrictions: Unless expressly noted on our website, all software products we sell are
guaranteed to be valid for ONE installation on any compatible computer system. Any additional
installations, even in the event of a system crash or license transfer, are permitted at the sole discretion
of the software manufacturer per the terms of your End User License Agreement (EULA) and their
activation procedures.
Right to cancel
You have the right to cancel an order/transaction for "ANY" reason within 7 days of the date of purchase.
You are required to notify Indy Software Store via the online form found here. Just add the cancellation in
the "comments" section and include your transaction number.
The rules provide a seven day cooling off period and the right to cancel. This right to cancel gives the
consumer time to examine the goods as they would have if purchasing in a shop. The cooling of period
starts from when the contract is made and ends 7 working days after the day the goods are received or a
notice of cancellation is received, whichever is the later. For services, the cancellation period runs for
seven working days from the day after the customer agreed to go ahead with the contract or received
notice, whichever is later. However if the service starts during the cooling off period, the consumer must
be informed (in a durable medium) that they will not be able to cancel once it starts. If a notice of
cancellation is not received the deadline is extended to 3 months and 7 working days from the day after
the customer receives goods or the service contract is concluded.
How to cancel
The consumer must cancel in writing. This can be either by letter, fax or email.
More information can be found at: http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf
You have the right to cancel an order/transaction for "ANY" reason within 7 days of the date of purchase.
You are required to notify Indy Software Store via the online form found here. Just add the cancellation in
the "comments" section and include your transaction number.
The rules provide a seven day cooling off period and the right to cancel. This right to cancel gives the
consumer time to examine the goods as they would have if purchasing in a shop. The cooling of period
starts from when the contract is made and ends 7 working days after the day the goods are received or a
notice of cancellation is received, whichever is the later. For services, the cancellation period runs for
seven working days from the day after the customer agreed to go ahead with the contract or received
notice, whichever is later. However if the service starts during the cooling off period, the consumer must
be informed (in a durable medium) that they will not be able to cancel once it starts. If a notice of
cancellation is not received the deadline is extended to 3 months and 7 working days from the day after
the customer receives goods or the service contract is concluded.
How to cancel
The consumer must cancel in writing. This can be either by letter, fax or email.
More information can be found at: http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf
Indy Software Store, Narducci, LLC, and IndySoftwareStore.com is compliant, and follows the mandates and
regulatory requirements of the Consumer Protection (Distance Selling) Regulations 2000, of which can be
viewed, and or downloaded below.
regulatory requirements of the Consumer Protection (Distance Selling) Regulations 2000, of which can be
viewed, and or downloaded below.
Other Policies
Terms and Conditions
By placing an order at, or accepting a delivery from us, you understand and agree with the policies stated
in this policy section of our website. Any attempt to alter, supplement, modify or amend these terms and
conditions will be considered a material alteration of this agreement and are therefore null and void. We
may make changes to this site and these terms and conditions at any time without prior notice.
Outside Coupons and Rebates: We do not honor or guarantee any rebates, coupons, or promotions
offered by manufacturers or our competitors.
Coupon Codes and Discounted Products: Occasionally, we will give out coupon codes for a specified
dollar amount or percentage off of an order. These codes are valid for the time frame given when the
code was distributed. We reserve the right to discontinue use of any and all of these codes in the event
an error occurs.
Price Matching: We do not offer price matching services of any kind.
Price Protection: Prices may fluctuate on our website without notice at any time. We do not offer refunds if
the price drops below the original purchase price.
Pricing: All prices on our website are quoted in US dollars (USD). By placing an order with us, you agree to
the total dollar amount of the sale, and authorize us to collect via your preferred payment method.
Limitation of Liability: In no event shall we be liable for any indirect, special, incidental or consequential
damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
Terms and Conditions
By placing an order at, or accepting a delivery from us, you understand and agree with the policies stated
in this policy section of our website. Any attempt to alter, supplement, modify or amend these terms and
conditions will be considered a material alteration of this agreement and are therefore null and void. We
may make changes to this site and these terms and conditions at any time without prior notice.
Outside Coupons and Rebates: We do not honor or guarantee any rebates, coupons, or promotions
offered by manufacturers or our competitors.
Coupon Codes and Discounted Products: Occasionally, we will give out coupon codes for a specified
dollar amount or percentage off of an order. These codes are valid for the time frame given when the
code was distributed. We reserve the right to discontinue use of any and all of these codes in the event
an error occurs.
Price Matching: We do not offer price matching services of any kind.
Price Protection: Prices may fluctuate on our website without notice at any time. We do not offer refunds if
the price drops below the original purchase price.
Pricing: All prices on our website are quoted in US dollars (USD). By placing an order with us, you agree to
the total dollar amount of the sale, and authorize us to collect via your preferred payment method.
Limitation of Liability: In no event shall we be liable for any indirect, special, incidental or consequential
damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
Trading
Standards
Factsheet
Standards
Factsheet
The Consumer
Protection (Distance
Selling) Regulations 2000
Protection (Distance
Selling) Regulations 2000
Website Policies
Certain material that appears on this site is the sole property of of this website, and it's owners and may
not be used, copied or linked to without prior written consent. All rights are reserved.
We reserve the right to cancel, refuse, or reroute any orders placed for a product which contain a
typographical or pricing error. Prices and availability shown on our website are subject to change at any
time.
Images: Photographs and images are provided for illustrative purposes only, and do not necessarily
indicate the actual appearance of the product. In choosing a product, please rely on the title, product
listing, technical specs, price and manufacturer number to verify the product is the version desired.
Intellectual Property: All copyrights, patents and trademarks are the property of their respective owners.
Certain material that appears on this site is the sole property of Indy Software Store and may not be used,
copied or linked to without prior written consent. All rights are reserved.
Membership Policies
Membership in our Software Club is free and voluntary. As part of the enrollment process, you will be
included in the Member email newsletter list which let's members know about new products as well as
special Member only sales. If you do not wish to get our Member Newsletter, you may uncheck the
enrollment box when registering or unsubscribe at any time from within one of the emails.
Thank You!
Certain material that appears on this site is the sole property of of this website, and it's owners and may
not be used, copied or linked to without prior written consent. All rights are reserved.
We reserve the right to cancel, refuse, or reroute any orders placed for a product which contain a
typographical or pricing error. Prices and availability shown on our website are subject to change at any
time.
Images: Photographs and images are provided for illustrative purposes only, and do not necessarily
indicate the actual appearance of the product. In choosing a product, please rely on the title, product
listing, technical specs, price and manufacturer number to verify the product is the version desired.
Intellectual Property: All copyrights, patents and trademarks are the property of their respective owners.
Certain material that appears on this site is the sole property of Indy Software Store and may not be used,
copied or linked to without prior written consent. All rights are reserved.
Membership Policies
Membership in our Software Club is free and voluntary. As part of the enrollment process, you will be
included in the Member email newsletter list which let's members know about new products as well as
special Member only sales. If you do not wish to get our Member Newsletter, you may uncheck the
enrollment box when registering or unsubscribe at any time from within one of the emails.
Thank You!
| "Adobe product box shot(s) reprinted with permission from Adobe Systems Incorporated." |
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